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The Department of Tourism (DoT), Government of Goa went digital with effect from September 27, 2015 with the launch of its e-Registration system – Tourism Enterprise (TE) on World Tourism Day at the Registration Facilitation Centre (RFC), North Goa in a joint venture with Goa Electronics Limited (GEL). With the successfully implementation of RFC at North, department of tourism extended the services of RFC at its South Goa office w.e.f. December 22, 2015.

The RFC is a Registration facility set up to assist all entities dealing with tourism activities under the Tourist Trade Act 1982 and to facilitate simplified and time bound processing of applications. The RFC’s Single Window system is made the direct and only one point of contact for registration/renewals of tourism activities thereby making the environment conducive for registration of various tourist trades and overcoming all possible problems which were existing in the previous manual registration system.

The Tourism Enterprise software implemented at the RFC helps in movement of applications online with total transparency at every level for registration and renewals of the tourist trade activities carried out across the state of Goa.

Activities registered under Tourism Enterprise application.

• Registration/Renewal of Hotels.

• Registration/Renewal of Dealers.

• Registration/Renewal of Water Sports / Boat Cruise Operators.

• Registration/Renewal as per Tourism Policy for erection of Temporary Seasonal Structures, Beach Shacks, Huts / Tents.

• Registration/Renewal of Travel Agents/Tour Operators/Tourist Guides/Excursion Agents.

• Registration/Renewal of Photographers.

• Registration/Renewal of Tourist Taxi.

• Registration/Renewal of Tourism Related Events.

Modules implemented in Tourism Enterprise application.

• Registration / Renewal Application Management.

• Application Document Management

• Scrutiny Module

• Application Movement

• Authorization and Certificate Issuance

• Payment Processing Module (Online/Offline)

• Cancellation of Registration

• Status Querying System

• Web-services for Displaying info on Tourism Website / Registered Entities

• SMS Integration

• MIS Reporting

• Administrative Modules